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web competencies

A small cluster of new Internet-based technologies is already transforming large consulting firms, law practices, engineering operations, and other technologically-sophisticated organizations. We expect this cluster will become commonplace in almost every professional practice and nonprofit advocacy/social service organization within a few years, although most executives and professionals are still unaware of their existence.
     We already see this cluster of Internet-applications currently used to coordinate projects among areas of a practice, work groups and professionals geographically scattered, to build competencies among people working on knowledge-intensive projects, to deliver client services among web-savvy professionals, and to maintain communities of practice among consultants, researchers, attorneys, and even board members.

The emerging web competencies that will affect your practice:

1  virtual workspaces
2  blogs and wikis
3  web conferencing
4   instant messaging

A recent study among knowledge workers revealed that 80% of their competencies—what they needed to know in their jobs—was not learned in classroom training, but was acquired informally through participating in the workplace, in conversation with co-workers, watching them, and jointly solving problems. One of the major objectives of this cluster of Internet technologies is to increase the tacit knowledge—the understanding and competencies that flow from regular and frequent communication among professionals, management, volunteers, and even clients.

If you'd like more information about this Wired Seminar, click here.